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FAQ’s

FAQ’s 2019-07-26T15:42:50+00:00

How can I tell how long it will take to receive my order?
We ship all orders same day (Monday – Friday) if the order is placed before 2 PM central time. You can check UPS transit times from our warehouse (ZIP Code 73114) on the UPS website at https://wwwapps.ups.com/calTimeCost?loc=en_US&WT.svl=PNRO_L1.

Are SoccerWave® products available in Norway?
All SoccerWave™ products are available for purchase in Norway online at http://www.3v3.no.

Are SoccerWave® products available in Europe?
All SoccerWave™ products are available for purchase in Europe online at http://www.soccerwaveeurope.com.

What do I need to do if I want to return a purchase?
Contact us at Customer Care for returning products.

Is there a high return and a low return SoccerWave™?
No, the graduated varying curvature across the unit will return the ball low at one end and high at the other end allowing the ball to come back at different heights and locations.

Is there an indoor and an outdoor SoccerWave™?
The SoccerWave™ units can be used both indoor and outdoor.

How much does the SoccerWave™ Jr weigh?
The SoccerWave™ Jr weighs 26 pounds.

What is the SoccerWave™ Jr made of?
The SoccerWave™ Jr is comprised of a powder coated steel frame with UV protected nets that are attached to the frame with bungee cords.

Does the soccer wave jr work well without staking it in the ground as we have turf grass practice area in garden?  

We use it all the time without staking. It’s heavy enough that it won’t slide on grass.

I have tried several other rebound nets and the nets all rip. How does this net compare?

We have had very few issues so far. Of course it depends on the usage and also if it is left outside all the time in the sun or rain, it will deteriorate faster. The nets and bungees are under warranty for six months. The cost of the replacement for both nets and all the bungees including shipping is 34.99

I saw on the video that the ball can come back at different heights but didn’t see where it showed how to do that. Do I need to adjust something?

The ball return height is dependent on three(3) factors:

1. The ball needs to be a GROUND BALL.

2. The PACE of the ball.

3. The location on the Soccerwave Jr. where you play the ball to.

The curvature of the net at its top edge varies from left to right. The curve is more open on the right than the left when you are facing the Soccerwave Jr., therefore the ball return is higher on the right than on the left.

GROUND BALL, HIGH PACE, TOWARD THE RIGHT, HIGH RETURN.

Is there an age recommendation for this product? It says the Jr. my son is 17. Will this be too small for him?

It is made for any age group as long as they can play a ground ball with enough pace to get a return. My son is 26 and uses it. There are videos that shows different age groups using it. Please let me know if you have more questions.

Is there a way to order more bungee cords? After one year of being outside the elastics are breaking or stretching so the net is no longer firm.

Yes, spare nets and bungees available for purchase. The nets and bungees are under warranty for six months from the time of purchase. They are not meant to be left outside at all times. Even though they are UV protected they eventually will deteriorate if left outside.

Could you use this product on a street or tarmac or does it require to be weighted down with anchors?

We have used it on artificial turf, carpet and also in our driveway. Depending on the age group and how hard they hit the ball, there might be a slight movement. The Soccerwave Jr. is more prone to movement using the back side than the front side(curved). There are many videos out there that show it being used on different surfaces. Hope this helped and thank you.

Is there a way to order more bungee cords? After one year of being outside the elastics are breaking or stretching so the net is no longer firm.

Yes, spare nets and bungees available for purchase. The nets and bungees are under warranty for six months from the time of purchase. They are not meant to be left outside at all times. Even though they are UV protected they eventually will deteriorate if left outside.

Thanks

Soccer wave, LLC

Would this work if it was set up on a patio? Or does it tip over easily?

Yes you could definitely use it on a patio.

Does this ship in a box? It’s for a gift

Yes, It ships in a box.

Is it easy to transport in a mid-sized sedan? And can you also tell me the dimensions once I separate the two pieces?

The pieces are about 40″ long. One around 18″ high and the other 24″. It should fit easily in your vehicle when broken in two

Does this come with anchors for use on grass?

Yes, includes 4 anchors.

How far does the ball rebound?

Depends on the weight of pass, how firm or soft you hit the ball, but it can go very far. Using the wave side it can easily flick the ball up at least 20ft high, even higher.

I’ve had these at my club now for the past 2 years and they are great.

TERRY COOKE